Borrower roadmap

How the Mortgage Process Works

A simple guide to what happens after you get started, what documents may be requested, and how to use the borrower portal with confidence.

Portal walkthrough

See How the Borrower Portal Works

This video shows how borrowers can navigate the portal, review requests, and understand where documents are uploaded during the loan process.

  • Review your loan checklist
  • See what documents are needed
  • Understand where portal requests appear
  • Know what happens after upload
1

Start the Conversation

We review your goals, timing, loan type, property plans, and the best next step for your purchase or refinance.

2

Complete the Application

You complete the secure application with income, assets, credit, property, and loan goal information.

3

Upload Documents

Your portal checklist may request income, asset, identification, purchase, insurance, or VA eligibility documents.

4

Processing Review

Your file is organized, reviewed, and prepared for underwriting. We help clarify any missing items.

5

Underwriting Conditions

If conditions are requested, we explain what is needed and help you keep the process moving.

6

Closing Preparation

Final figures, closing disclosures, title items, and signing details are coordinated before closing.

Document examples

Common Documents That May Be Requested

Your exact checklist depends on your loan type and file. These are common examples borrowers may see in the portal.

Need help?

Questions During the Process?

Call Approved Mortgage or use Ask Vance if you need help understanding a portal request, document checklist, or next step.